Frequently Asked Questions

FAQs

Safari Lee Counselling is not an emergency service.
For urgent support in Australia – at risk of harm to yourself or others visit your nearest hospital emergency or call 000 now.
For 24-hour mental health support:
Lifeline: 13 11 14
SuicideLine: 1300 651 251
Suicide Callback Service: 1300 659 467
1800 Respect: 1800 737 732
MensLine: 1300 78 99 78
Kids helpline: 1800 55 1800
For more services click here (opens in new tab)

Where are the sessions?
All sessions are currently online using video or phone depending on your preference. In person sessions are available in Sydney, Australia from June 2024. Book a 15 minute free chat to see how I can support you.

How much does it cost?
Individual sessions for one person costs $165 for 60 minutes and $210 for 90 minutes. Please contact us about relationship counselling.

How can I pay?
Payment is made at time of booking in our safe online portal. If you would prefer to pay by bank deposit, please contact me on 0493 963 269 (Australia).

Do I need a referral?
No referral is needed to book a session.

How do I change or cancel my appointment?
I absolutely understand you may need to change your appointment. Please use the online booking portal to adjust your booking. If you need assistance to change your booking, email hello@safarileecounselling.com or call +61 0493 963 269.

Does Medicare provide a session rebate?
Counsellors, Psychotherapists, Rehabilitation Counsellors and Relationship Counsellors are not eligible for Medicare rebates. Sessions are priced with this in mind.

Where can I find out more?
You are very welcome to email hello@safarileecounselling.com or phone +61 0493 963 269